Discovering Your Potential
Successful people in organizations who are moving ahead are taking on greater responsibilities in the area of managing individuals and teams. Effectiveness as a manager will depend on the ability to handle people.
Senior management, when asked what skills they look for most when developing a management team state: “It is the ability to deal with and motivate people more than any other”. Surveys of top executives have also confirmed that “people skills” are more important to a manager’s progress than intelligence, knowledge, or job skills.
Motivating others towards the accomplishment of planned objectives requires an understanding of, predicting, and positively directing human behaviour.
A manager must experience how the dynamics of their style can influence employee behaviour – both positively and negatively. Therefore, managers must develop the necessary communication skills to become an effective leader.
Three fundamental skills are necessary to implement effective management strategies:
- • Diagnosing – being able to understand the needs of the people, the team, or the situation they are attempting to influence
• Adapting – being able to adapt their style, and other areas over which the manager has control, to the contingencies of the situation
• Communicating – being able to articulate messages in a way that employees can easily understand, and more importantly, accept in a positive way.
A manager must understand how their leadership style influences subordiates’ performance, and understand the basic levels of employee competence. They must develop an ability to apply a theoretical model in practical work environments, and understand how it can facilitate positive behaviour among employees to achieve performance improvements.
When a manager is able to assess the competency of employees, and understand what truly motivates them, they will then be able to effectively engage in the appropriate style, which will ensure positive performance.